Privacy Policy

This English version is provided for convenience. In case of discrepancy, the Spanish version prevails.

At InOpinia S.L., privacy and information security are fundamental pillars of our activity. This Privacy Policy describes how we collect, use, process and protect the personal data of our users and clients.

1. Data Controller

• Identity: InOpinia S.L.
• Tax ID (NIF): B76811637
• Postal Address: AVENIDA RAFAEL GONZÁLEZ VERNETTA, 9, 38250, BAJAMAR, SAN CRISTÓBAL DE LA LAGUNA, S.C.DE TENERIFE, CANARIAS, SPAIN
• Email: info@inopinia.com

2. Purposes of Data Processing

InOpinia S.L. will process the personal data provided for the following purposes:

• Provision of Services: Management, administration and execution of the contracted consulting and Artificial Intelligence development services.
• Communications: Handling of enquiries, information requests and customer support.
• Business Relationship: Maintenance of the contractual relationship and delivery of relevant information about the technical services acquired.

3. Legal Basis for Processing

The legal bases that allow us to process your personal data are:

• Performance of a contract: Processing is necessary to fulfil the obligations arising from the business or service relationship.
• Consent of the data subject: By contacting us or requesting information through the website, you give your explicit consent for us to process your data in order to handle your request.

4. Information Security and Processing in AI Environments

Given the nature of our technological solutions, InOpinia S.L. specifically commits to:

• Secure Environments: Ensuring that data used for training, validating or running AI models is processed on infrastructure with advanced security levels (encryption in transit and at rest).
• No Transfer to Third Parties: Business and training data provided by clients will not be transferred, sold or shared with third parties outside the provision of the service, nor used to train public models or other clients' models without express authorization.

5. Data Retention

Personal data will be kept for as long as necessary to fulfil the purpose for which it was collected and to determine any liabilities that may arise from that purpose and from the processing of the data.

6. Your Rights

You hold the following rights over your personal data, which you may exercise free of charge:

• Access: the right to know what data we are processing.
• Rectification: the right to correct inaccurate or incomplete data.
• Erasure ("right to be forgotten"): the right to request the deletion of your data when it is no longer necessary.
• Objection and Restriction: the right to object to the processing or to request that it be restricted in certain circumstances.
• Portability: the right to receive your data in a structured electronic format.

To exercise any of these rights, send a written communication, attaching a copy of your ID document to prove your identity, to: info@inopinia.com

7. Supervisory Authority

If you consider that your rights have not been properly addressed, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es